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Privacy Policy

At Discovering You At Any Age, we value your privacy and are committed to protecting the personal information of our members, clients, and website visitors. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, register for a trip, or communicate with us.

1. Information We Collect

We may collect the following information:

  • Personal information: Name, email address, phone number, mailing address, and emergency contact details when provided.

  • Booking information: Travel dates, trip preferences, reservation details, and participant information.

  • Payment information: Transaction records and payment details necessary to process bookings and refunds.

  • Technical information: IP address, browser type, device information, cookies, and website usage data.

2. How We Use Your Information

We use your information to:

  • Manage trip registrations, reservations, and payments.

  • Send booking confirmations, itineraries, reminders, and travel updates.

  • Communicate cancellations, booking changes, and refund decisions.

  • Respond to questions and provide customer support.

  • Improve our website and travel services.

  • Send promotional communications where permitted by law and, where required, with your consent.

3. Sharing Your Information

We may share relevant information with trusted third parties when necessary to provide our services, including payment processors, travel providers, accommodation partners, transportation providers

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We do not sell your personal information. We may also disclose information when required by law or when necessary to protect our rights, prevent fraud, or address security concerns.

4. Payment Security

Payments may be processed through third-party payment providers. We take reasonable steps to protect transaction information but encourage customers to review the privacy and security policies of the payment providers they use.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve browsing functionality, remember preferences, and analyze website traffic. You can manage cookie preferences through your browser settings where available.

6. Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, loss, alteration, or disclosure. Information is retained only as long as reasonably necessary for business operations, trip administration, legal compliance, and dispute resolution.

7. Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent for certain communications where applicable.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be published on this page with an updated effective date.

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